Omnichannel AI Banking
AI-Powered Customer Service for Banks
Unify Web, Telegram, Instagram, SMS, and Email into one AI platform. On-premise LLM keeps data inside your infrastructure.
One Platform
One Platform. Every Channel. Full Compliance.
AI agents handle inquiries, cards, and transfers in 3 languages across 5 channels — from one dashboard. No data leaves your servers.
Platform Features
Everything you need to deliver intelligent banking support at scale.
Multi-Agent AI System
Specialized agents for accounts, cards, transfers, and support. Smart routing delegates to the right agent automatically.
Omnichannel Inbox
All conversations in one place. Full customer history, instant context switching, no lost threads.
On-Premise LLM
Run locally for full data sovereignty, or connect to OpenAI/Anthropic APIs. Data never leaves your infrastructure.
RAG Knowledge Base
AI answers grounded in your documentation via semantic search. Upload articles, and AI learns your products.
Smart Queue & Assignment
Priority-based routing, auto-assignment by agent workload, SLA tracking, and real-time queue analytics.
Live Agent Handoff
AI handles routine queries. Complex cases escalate to human agents seamlessly, with full conversation context preserved.
Real-Time Analytics
Conversation metrics, intent distribution, agent performance, SLA compliance, CSAT scores, and containment rates.
Configurable Everything
Business hours, SLA targets, rate limits, canned responses, and agent prompts — all from the admin dashboard.
5+
Channels
3
Languages
99.9%
Uptime
<500ms
Response Time
Modernize Your Banking Support
Deploy in your data center. Compliant from day one.