Multi-agent AI system
Specialized agents for accounts, cards, transfers, and support - routed automatically.
AI-Powered Customer Service for Banks
Unify every channel in one AI platform. Data stays on your infrastructure.
Capabilities
Platform features
Everything you need to deliver intelligent banking support at scale.
Omnichannel inbox
All conversations in one place, with full customer history.
On-Premise LLM
Run locally for full data sovereignty, or connect to OpenAI/Anthropic.
RAG knowledge base
AI answers grounded in your own documentation.
Smart queue & assignment
Priority routing, auto-assignment, SLA tracking, and real-time analytics.
Live agent handoff
AI handles routine queries; complex cases escalate to humans with full context.
Real-time analytics
Conversation metrics, agent performance, SLA compliance, and CSAT scores.
Configurable everything
Business hours, SLA targets, and agent prompts - all from the admin dashboard.