Call transcription
Call voice is transcribed to text with high accuracy
Understand every call with AI analytics
AI scores every call for sentiment, compliance and quality - automatically.
Complete call intelligence
Every metric you need to optimize your call center.
Call categorization
Calls are categorized by topics
Scenario-based checks
Quality check based on scenario is performed
Sentiment analysis
Automatic analysis of customer sentiment
Gender analysis
Determination of gender of speakers
Silence percentage
Analysis of silence duration
Call summary
Brief summary of call content
Dashboard - all analytics on one page
All key metrics collected in one page
How it works
01
Connect your calls
Integrate your call center or upload recordings.
02
AI analyzes everything
Automatic transcription, sentiment analysis, speaker identification, and categorization.
03
Get actionable insights
View dashboards and track metrics in real time.
Call Metrics questions
What does Call Metrics do?
Call Metrics is designed to analyze call recordings and transcripts. The modules shown on this page help teams turn existing conversations into structured insights.
What is the difference between Call Metrics and Voice Agent?
Voice Agent automates a live phone conversation, while Call Metrics analyzes existing call or conversation data.
Which language, telephony and data options are available?
The public STT API reference currently documents uz, ru and en. Telephony, storage, retention and other deployment requirements are confirmed with the Aisha team for each project.
Transform your call center
Start analyzing your calls with AI today.
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