Aisha API: A Platform for Developers

Aisha AI is a developer-centric company. We provide a powerful API platform to facilitate seamless integration of Aisha products. Using Aisha API, developers can add chatbots, voice agents, call analytics, and other AI services to their applications.

Aisha API is not a simple interface with just one or two endpoints. Instead, it's a full-featured, scalable, and future-proof platform. Both young startups building their MVPs and large enterprises implementing complex integrations use Aisha API.

API Architecture and Core Components

Aisha API consists of the following core components:

  • Authentication API — OAuth 2.0 based authentication
  • Chat API — endpoints for chatbot services
  • Voice API — for voice agents and speech processing
  • Analytics API — for call metrics and analysis data
  • Webhooks — for real-time events
  • File Upload API — for uploading audio and media files

Each component provides specific capabilities for its particular service. For example, Chat API enables using chatbots across any channel (web, mobile, messaging platforms).

Authentication and Security

Aisha API follows modern security practices. API authentication is based on the OAuth 2.0 standard, providing enterprise-grade security. All API calls are made over HTTPS in encrypted form.

You can implement the following security levels:

  • API Keys — for simple integrations
  • OAuth 2.0 — for third-party applications
  • JWT Tokens — for stateless authentication
  • IP Whitelisting — for additional protection

API keys and tokens are managed in compliance with GDPR and local regulations. The Aisha API documentation provides best practices for secure API key storage.

Chat API: Chatbot Integration

Chat API is the primary interface for Aisha Chatbot. Through this API, developers create chat sessions, send messages, and receive responses.

Main Chat API endpoints:

  • POST /api/v1/chat/messages — send user message
  • GET /api/v1/chat/history — retrieve chat history
  • POST /api/v1/chat/sessions — create new chat session
  • PUT /api/v1/chat/config — update chatbot configuration

Chat API returns messages in JSON format, enabling easy processing in any programming language.

Voice API: Voice Agents and Speech Processing

Voice API provides endpoints for Voice Agent and TTS, STT services. Through this API, developers can build voice-enabled applications.

Main Voice API functions:

  • Speech Recognition — convert speech to text
  • Text-to-Speech — convert text to speech
  • Voice Call Automation — automated calling capabilities
  • Voice Analytics — analyze voice call interactions

Voice API supports multiple languages, enabling communication in Uzbek, Russian, and English.

Analytics API: Data and Reports

Analytics API provides data for Call Metrics and other analytics services. Through this API, developers can build real-time analytics dashboards.

Analytics API endpoints:

  • GET /api/v1/analytics/calls — call statistics
  • GET /api/v1/analytics/agents — agent performance metrics
  • GET /api/v1/analytics/sentiment — sentiment analysis results
  • GET /api/v1/analytics/reports — custom report generation

Analytics API provides filtering, grouping, and aggregation capabilities, enabling you to build powerful analytical applications.

Webhooks: Real-Time Events

Webhooks are a critical component of Aisha API. They keep developer systems informed of events on the Aisha platform in real-time. For example, a webhook fires when a chat message arrives, a call ends, or sentiment is detected.

Webhooks trigger for the following events:

  • Chat message received
  • Voice call started/ended
  • Meeting transcription ready
  • Sentiment detected
  • Action item identified

Webhooks enable developers to keep their systems synchronized with the Aisha platform.

SDKs and Support

Aisha API provides SDKs for all major programming languages:

  • Python — for data science and backend
  • JavaScript/TypeScript — for web and Node.js
  • Java — for enterprise applications
  • Go — for high-performance systems
  • PHP — for legacy systems

Download Aisha API SDKs and start developing with comprehensive documentation. All SDKs include detailed examples and best practices.

Frequently Asked Questions

How much does it cost to use Aisha API?

Aisha API pricing is flexible and scalable. There is a free tier for small projects, pay-as-you-go models for medium projects, and custom pricing for enterprises. Download the pricing guide.

What are the API rate limits?

Rate limits depend on your pricing tier. The free tier has 100 requests/minute, pro tier has 1000 requests/minute, and enterprise has unlimited access. Rate limits automatically update as your usage grows.

What is the API availability and uptime?

Aisha API guarantees 99.9% uptime. We ensure high availability through load balancing and redundancy. You can monitor real-time status through our status page.

What is the support for Aisha API?

Aisha API documentation is comprehensive, but for specific questions, Aisha technical team specialists will help you. Support is available 24/7 via email, Slack, and phone.

Start integrating with Aisha API today! Contact us and download documentation to get your API key.